Privacy Guarantee

Brand Pets is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured.

We only use this information to identify your orders, provide you with our newsletters (if you have subscribed) and personalise your shopping experience with us. That is all. We do not pass on, sell or swap any of your personal details with anyone.  

Brand Pets uses cookies to allow you to login to your account, maintain a wish list and purchase items in your shopping bag. We also use these cookies to help enhance your shopping experience - they allow us to keep track of the way that our customers use our site. We don't treat the data collected as personal information or use it in association with other personal information. Being able to find out things like what type of web browsers our customers use, the page they visited before they came to our site, and the Brand Pets pages that they stop by helps us to evaluate trends and keep improving the Brand Pets experience.

Note: These are not the cookies that we all like to eat!

We are always very happy to answer any questions you may have regarding privacy, via email at hello@brandpets.com.au, or over the phone at 02 4476 1791.