Delivery Guarantee

We are open for business and dispatching orders daily.
We are working hard in these uncertain times to keep our staff and community safe while still getting your Brand Pets orders to you.   

Within Australia, we deliver our orders to you via the Australia Parcel Post Service. When you spend $100 or more at Brand Pets, we will post your order to you free up to 12kg!  When your order is less than $100, we will post your order for a flat rate of $10.00 up to 3.0kg; $12.00 up to 5kg; $15.00 up to 10kg and $20 up to 22kg. (domestic orders only).

Orders that are received before 1pm EST* on a business day are sent the next working day. We aim to have your order to you within 3 working days – this can be quicker if you live in NSW or a capital city and it may be a little longer if you live interstate or in a remote area.

SPECIAL MAY & JUNE 2021 TRIAL WITH FREE DELIVERY TO EAST GIPPSLAND VIC ONLY

Standard Free Local Delivery to Narooma, Bodalla, Bermagui and Cobargo for all orders over $50! 

Brand Pets want to provide you and your pet with the best local shopping experience we can. And that includes FREE local delivery when you have a minimum spend of $50.
Weekly Fridays - locally between Bodalla and Bermagui and Cobargo

Can't wait until Friday for Local Free Delivery?  
Next day delivery for items up to 22kg $20 
Special Local Delivery - Pallet Loads and over sized items $50
Not sure if your area qualifies? 
Please contact us: 
  02 4476 1791

COVID SAFE HOME DELIVERY ORDERS

1. After you've placed your order you'll be contacted and advised when your order has been dispatched. 
2. If you are unwell or request a Contactless Delivery, please stay inside - we will place your order at your front door.

We ship all our orders from our Narooma NSW 2546 store.  Once your order is dispatched, you'll receive order confirmation via text, email or phone.
Doing our part for everyone's safety whilst keeping your pets happy and healthy is our priority.