Our Story

Our Core Values 

Heads Together l Collaborate 

We all collaborate to be organised and use consistent, clear communication.
We work together, share our knowledge and skills freely.
We recognise that everyone contributes with respect and extraordinary effort - we all win.
We believe in teamwork and the power of shared and cohesive, positive energy.

Know How Be l Resourceful

We try to find a better and easier way to do our work.
We are skilled, knowledgeable, and strive to learn more.
We like to stay ahead of the crowd with creative, strategic thinking and planning.
We aim for accuracy and use technology and systems for consistency in our work.

For Real l  Genuine

We value team members with a positive attitude.
We are truthful and deliberate with our words and actions.
We value direct and polite communication with everyone.
We value consistency and accuracy of communication.

Friendly and Helpful l  Nurture

We are sensitive to people's needs and demonstrate attentive, caring, friendly, helpful service.
We look after ourselves and others, nurturing relationships with people.
We have fun, share a laugh and enjoy working together.
We care about family and consider our team as family members.


Brand Pets was established in 2016 by Don Brand and Terry Went after customers for our fencing business Brand Fences asked if we could also supply rural and pet supplies.  They were looking for something special, not locally available and our co-founder, Terry 'Boss Dog' Went provided a solution.

In 2017 we moved from Tilba, Tilba to Glasshouse Rocks Rd Narooma, providing a more convenient location for the majority of our customers.

At Brand Pets our focus is to supply quality, healthy, Australian made pet food and treats in a value and premium range.  We like to help you find the most suitable products for your pet. Our aim is to provide the best service to our local customers offering convenience, friendly advice, special orders and free delivery.

Our online store allows you to confidently shop all our products from the comfort of your lounge.  We offer you and your family pet free delivery with a $50 minimum spend to our local customers only, from Bodalla to Bermagui. Other areas see delivery details for rates. 

We hope to see you soon!

Terry and the Brand Pets Team

  02 4476 1791